Internet Tee Time Reservation System Frequently Asked Questions

Booking Tee Times

Using Profiles

Your Privacy

Additional Help


Booking Tee Times

Do I have to login to book a tee time?

The reservation system does not require you to login to book a tee time, however there are several benefits if you do. Reserving a tee time while logged in will be tracked in your reservation history. If the golf course allows tee times to be canceled online, you will be able to cancel a tee time booked while logged in. In addition, all forms required to reserve a tee time will be completed for you, saving you a great amount of effort every time you book a tee time.
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I booked a tee time that I need to cancel. Can I cancel this online?

Online tee time cancellations are allowed at the discretion of the golf course. If the golf course chooses to allow a tee time to be canceled online, a cancel button will appear next to the reservation when you do a search of your reservation history. To access your reservation history, log into your account and click on the “My Profile” button in the top-right. Your reservation history is displayed on the bottom of the page. If the golf course does not allow tee times to be canceled online, you must call the golf course directly. Be sure to check with the course policies on tee time cancellations to assure that all policies are followed correctly.
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Can I see all of the tee times I have booked online?

Reservation history can be viewed in the “My Profile” section of your online profile. Only tee times booked while logged into your profile account will be displayed in the history. To access your reservation history, log into your account and click on the “My Profile” button in the top-right. Your reservation history is displayed on the bottom of the page.
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Why should I check the "Inform me of future offers" checkbox when booking a tee time?

Fore! Reservations will never solicit your demographic information to third parties. By checking the "Inform me of future offers" checkbox while reserving a tee time, you are agreeing to receive emails from the specific course from where you are reserving a tee time. Emails from the course usually contain valuable information and news from the golf course in addition to special offers and promotions. Fore! Reservations is not responsible for how each golf course handles your email.
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I've booked a twosome, how can I add one or two more to my party?

In order to add individuals to a previously booked reservation, you must book another reservation at the same course and time. For example say you booked a twosome on the Fore! National - 18 Holes Golf Course at 8:00 am. If you wanted to add another twosome, you must book another reservation for 2 on the Fore! National - 18 Holes Golf Course at 8:00 am. When doing this make sure that the second reservation is on the exact same course, for example Fore! National Golf Course may offer tee times on their 9-hole and 18-hole golf course, and that the reservation is for the same time as the first. It may be best to contact the course to verify that the second reservation was accurate.
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Why do I sometimes get "Course communications have been down since..." when trying to search for tee times?

The reservation system requires an Internet connection to the golf course to assure accurate and timely online reservations. In certain cases, a particular course may have lost their Internet connection or have not shut down their reservation system properly. When this occurs you will be alerted that communications to the course are down and you are prevented from booking a tee time. You will notice that when this happens the course phone number is listed which you can call to reserve a tee time over the phone. It may be helpful to alert the course that their communications are down in order for them to alleviate the problem as soon as possible.
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Why do I receive two confirmation emails after booking a tee time?

When you successfully book a tee time through the reservation system you will receive an automated message confirming the reservation. This message is immediately sent from reservations@teeitup.com to acknowledge your tee time. The golf course sends a more personalized message containing information specific to the golf course. This message may be delayed depending on the golf course e-mail configuration. Please do not be alarmed that two confirmations are sent as this is done by design.
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When I showed up to the course they couldn't find my tee time, what do I do?

In rare cases, the golf course may not receive notification that your online tee time was made. This usually occurs because the reservation system was not started or stopped properly at the golf course. Anytime you successfully book a tee time online you will be presented with a confirmation page, listing the reservation details and a confirmation number. This confirmation will also be emailed to the address given at the time of booking. It is always good practice to print out the confirmation page and bring it to the golf course at the time of check in.
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Why do I sometimes get "Golf course is unable to accept online cancellations at this time..." when trying to cancel a tee time?

In some rare cases, the online reservation system will be unable to process your cancellation request. If you receive this message it is possible your cancellation request may not have been received by the golf course. If you receive this message, call the golf course to cancel the tee time over the phone.
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Using Profiles

I forgot my password. How can I get a new one?

From the profile login page, click on the “Forgot Password?” link just under the password input box. You will be presented with a new page which asks you to enter the email address you registered with your profile with. Just input your email address and click the “Send Instructions” button. An email will be sent to your address with a link which will allow you to change your password. Note that the link within the email will only be valid for 24 hours. For security purposes your credit card information will be reset once you change your password.
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My credit card information has been removed from my profile, where did it go?

Your credit card information will be reset under particular circumstances. Anytime you reset or change your password your credit card information will be reset. In addition, if you change your email or login name your credit card information will also be reset. This is done as a precautionary measure to protect your information. You may add credit card information by logging into your profile and clicking on the “My Profile” button in the top-right. You will find a section which displays your credit card information and the option to update this information.
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Why can I use my profile at one course but not another? They both use Fore! Reservations to book online tee times.

The use of profiles with Internet bookings is a premium option that each course must purchase. You can use your profile at any golf course that uses Fore! Reservations and have purchased the profile option. If you cannot use your profile at a particular course that uses Fore! Reservations to book tee times online, it is likely they have not purchased the profile option. You may want to request your golf course to purchase this option as it will be beneficial to both the golf course and yourself.
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Your Privacy

What is done with my personal data?

Fore! Reservations respects your privacy and will never solicit your information to third parties. Your information is stored securely on our servers and is only saved for your convenience. When you book a tee time your demographic information is submitted to the golf course at which your reservation was made. Fore! Reservations is not responsible for the information once the course receives it.
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Why do you collect my credit card information?

This depends on what type of tee time you are booking:

Prepaid Non Refundable Internet Special
Your credit card will be charged by 'Fore! Reservations, Inc.' when booking a prepaid non refundable Internet special. Your card will be charged the total price listed on the booking screen. You can recognize when a tee time is a non refundable Internet special when you see the following message at the top of the booking page:
"This is a NON REFUNDABLE special. Your credit card WILL BE CHARGED the total price when this special is booked. Please review all details before reserving this special."

Non Prepaid Tee Times and Specials
If you do not see the disclaimer stating that the tee time you are booking is prepaid and non refundable, then your credit card will not be charged by Fore! Reservations. Instead your credit card information is transmitted to the golf course upon booking a tee time. It is up to the course whether or not the card will be charged at that time. Check with the course policies to determine how the golf course will use your credit card information.

Please note that all of your credit card information is handled through secure servers and encrypted in our databases.
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Why do the booking pages appear non secure sometimes?

The Fore! Reservations bookings page are sometimes "framed" into a golf course's web page. This is like having two browser windows in one, but you cannot see the address bar of the "framed" browser which is the window that displays the "https" and security lock.

To verify that the framed window is transmitting using the secure protocol, right click in the frame where credit card information is required and select Properties. In the address line, you will see that the address for the framed page is an "https" address. The page will also display the connection type which uses SSL with 128 bit encryption.
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Does Fore! Reservations have a privacy policy?

Yes. You can view the Fore! Reservations Privacy Policy by clicking here.
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Additional Help

I still have questions. Where else can I find help?

If you have questions regarding a tee time, course details, or anything else that deals specifically with the golf course, you should contact the course directly. At the top of each page the direct phone number to the golf course is displayed. If you have questions about using the online reservation system, you may contact Fore! Reservations Support. The easiest way to reach Fore! Reservations is by email at: support@teeitup.com.
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