Internet Tee Time Reservation System

Frequently Asked Questions


Making An Online Reservation

Your Profile Account

Your Privacy

Additional Help


Making An Online Reservation

Do I need a profile account to search for or reserve a tee time?

No. A profile account is not required to search for or reserve a tee time using the Internet reservation system. However there are several benefits to having a profile account and logging into such account before searching for and making a reservation. Some golf facilities offer different tee times to customers with a profile account. If you do not have a profile account and are not logged into that account, the reservation system will only display tee times released to all customers. In addition, having a profile account saves you much time when making a reservation online. All forms required to make a reservation will be primed with your profile account information when you are logged into your account. Finally, only reservations made while logged into a profile account can be managed online after the reservation is made. This includes reviewing your reservation history as well as canceling a reservation online, should the facility offer this feature. A profile account is free of charge and is provided simply for your convenience.
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Can I view reservation information for tee times I have previously made online?

Yes. You can view your past one hundred tee time reservations using the Internet reservation system. To view your history you must first log into your profile account. Once logged into your profile account, click the 'Your Profile' button at the top of the reservation screen. From there, click the 'Reservation History' tab. If you would like to filter your history by a specific course, select such course from the drop-down list. Click the 'Go' button to print out your reservation history to the screen. Only reservations made while logged into your profile account will appear online. The history screen will display various details regarding each tee time, including: date booked, price, quantity, reservation date, reservation time, and facility webpage.
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Can I cancel a reservation I made online using the Internet reservation system?

This depends if the facility offers this feature. Not all facilities allow cancellations to be made online, thus you are required to call the facility to make any reservation changes. If a facility does allow reservations to be canceled online, you can only do so with reservations made using a profile account. To determine if an reservation can be canceled online, you must first be logged into your profile account. Once you are logged in, click the 'Your Profile' button at the top of the reservation screen. From there, click the 'Reservation History' tab. Select the course you want to cancel your reservation at and click the 'Go' button. If the reservation can be canceled online, a small red 'X' button will appear underneath the reservation date and time. Click this button to cancel your reservation. Be sure to check all course policies before canceling a reservation online to avoid no-show charges. Once a reservation is canceled it will appear with a gray background in your history list.
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I need to add another golfer to a reservation I made online. Do I have to call the course to do this?

No. To add golfers to a previously booked reservation simply book another reservation at the same course and time. When making your second reservation be sure to enter the same information that was inputed when making your first reservation. Using a profile account helps assure all reservation details are consistent. Some facilities may restrict the golfer quantity that you are allowed to book online. If you cannot select your desired quantity for your second reservation, please call the facility to add the additional golfer.
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Why did I receive two confirmation emails after making a reservation online?

Once a tee time is made using the Internet reservation system an automated confirmation email is sent to the email address provided when making the reservation. This message is sent immediately from 'reservations@teeitup.com' to acknowledge your tee time. Once the golf facility receives your reservation, which may take a few moments, a more personalized message containing course specific information is sent. This email is sent from the golf facility's email address. Please do not be alarmed when you receive two confirmation emails when making only one reservation online as this is done for your convenience and by system design.
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When I showed up to the course for my tee time they could not find my reservation in the system. What do I do now?

Do not panic! In rare cases a golf facility may not receive notification of your reservation by the time you arrive for your tee time. This typically occurs because the Internet reservation system was not started or stopped properly at the golf facility. Once your reservation is made online, a confirmation page will be displayed along with the option to print out a copy of the confirmation. This confirmation is also immediately emailed to the address provided when making the reservation. It is always good practice to print out the confirmation page and bring it to the golf facility at the time of check in.
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Your Profile Account

I cannot seem to remember my profile account password. Can I reset my password?

Yes. To reset your profile account password click the 'Forgot Password?' link located underneath the Password box in the 'Your Profile Account' section of all reservation pages. Once you click this link a text box will appear asking for your email address. Enter the email address of your profile account and click the 'Send Reset Email' button. After a few moments you should receive an email from 'automessage@teeitup.com'. This automated email will contain a link allowing you to reset your profile account password. If you do not receive your reset email try completing the instructions above again and assure the email address 'automessage@teeitup.com' is added to your email account's white-list. Once you receive your reset email click on the link within the body of the email. If you cannot click on this link, try copying the URL and pasting it into your standard web browser. This link will take you to the reset password screen, asking for your email address and a new profile account password. Complete all fields on this page and click the 'Change Password' button. You should receive a confirmation message at the top of the screen that your password has been updated successfully. You should now be able to log into your profile account. Please note that for security purposes your credit card information will be removed from your profile account once your password change has been completed.
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Can I remove my credit card information from my profile account?

Yes. For your convenience you have the ability to remove your credit card information from your profile account. To do so you must first log into your profile account. Once you are logged in, click the 'Your Profile' button at the top of the reservation screen. From there, click the 'Billing Details' tab. If there is a credit card currently stored with your profile account you will see the last four digits of your card number listed next to the 'Current Card Number' text. To remove your credit card from your profile account click the red 'X' after the last four digits. Please remember that all reservations require a credit card at the time of booking. Removing your credit card from your profile account will require you to re-enter a card number each time you make a reservation. Note that all of your credit card information is handled through secure servers and encrypted when saved.
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My credit card information has been removed from my profile account. Where did it go?

For your privacy the Internet reservation system will remove your credit card information when certain activity is performed on your profile account. Such activity includes reseting your password, changing your password, and changing your email address. This is done as a precautionary measure to protect your profile account. You can re-add a credit card to your profile account by first logging into your account. Once you are logged in, click the 'Your Profile' button at the top of the reservation screen. From there, click the 'Billing Details' tab. To add a credit card, enter your current profile account password and card information in the form and click the 'Update' button.
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Your Privacy

What is done with my personal data I enter to create a profile account or make a reservation?

Fore! Reservations takes your privacy seriously and will never solicit your information to third parties. Your information is stored securely on our servers and your profile account information is stored only for your convenience. When you create a profile account using the Internet reservation system, your contact details are submitted to the golf facility at which your profile account was created at. When you make a tee time reservation, your contact and billing details are submitted to the golf facility at which the reservation was made at. Fore! Reservations is not responsible for such information once the golf facility receives it. Please contact the golf facility to determine how your information is handle according to their privacy policy. Click here for a more detailed Fore! Reservations, Inc. privacy policy.
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Why is a credit card required to make a reservation online?

Your credit card information is required for different reasons depending on which type of tee time reservation you are booking. Currently there are two types of tee times that can be reserved online, prepaid and non prepaid.

Prepaid Internet Tee Times
Prepaid Internet Tee Times are non refundable and the total reservation cost is collected at the time of booking. Your credit card will be charged by 'Fore! Reservations, Inc.' once the reservation is confirmed by the Internet reservation system. You can identify a prepaid Internet tee time by referring to the 'Billing Details' section of the reservation screen. The text in this section will clearly explain that tee time you are booking is prepaid, non refundable, and the total price listed in the 'Tee Time Details' section will be charged to the card provided. Click here for more details regarding the Fore! Reservations, Inc. sales and refund policy.

Non Prepaid Internet Tee Times
The majority of tee times you book through the Internet reservation system are Non Prepaid Internet Tee Times. Such tee times require a credit card to hold your reservation and the total reservation cost is not collected at the time of booking. The credit card information provided is transmitted securely to the golf facility at which the tee time was booked. The golf facility then determines what to do, if anything, with your billing information. In most cases, the card information is used to simply guarantee your reservation time and is only charged if you no-show to your reservation without first contacting the golf facility. Please contact the golf facility you are reserving your tee time at for a more detailed sales and refund policy.

Please note that in either case, your credit card information is always handled through secure servers and encrypted when stored in our system.
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I am making a reservation from my course's website. Why do the booking pages appear non secure?

When making a reservation from your course's website the Internet reservation system is typically "framed" into such website. This is like having two Internet browser windows in one, however you cannot see the address bar of the "framed" Internet reservation system. When your Internet browser displays a security lock to help you identify if the website you are browsing is secure, the browser will display the secure status of the course's website. If the course's website is not secure you will not see the security lock.

To verify that the "framed" Internet reservation system is secure, simply right click on the text 'Your Profile Account' at the top of the reservation screen. If you are using Internet Explorer select 'Properties' from the right-click menu. If you are using Mozilla Firefox select 'View Page Info' from the right-click menu. The next screen that appears should detail that the Internet reservation system is using high-grade encryption, specifically AES-256 256 bit. Most latest browsers will utilize 256 bit strength ciphers. If your browser displays 128 bit strength then this is a limitation of your browser and/or operating system. If you are still concerned that the page you are entering information in is not secure, please contact Fore! Reservations Support. The best way to reach Fore! Reservations Support is by email at: support@teeitup.com.
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I am still concerned with my privacy. Does the Internet reservation system have a more detailed privacy policy?

Yes. Click here for a more detailed Fore! Reservations, Inc. privacy policy. Please contact the golf facility to determine how your information is handled once they receive it.
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Additional Help

I still have questions not answered in the frequently asked questions page. Where else can I find help?

If you have questions regarding a tee time reservation, course details, or anything else that deals specifically with the golf facility, please contact such facility directly. On the side of each page the direct phone number to the golf facility is displayed. If you have questions about using the Internet reservation system, please contact Fore! Reservations Support. The best way to reach Fore! Reservations Support is by email at: support@teeitup.com.
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